I have been over this and over this in my thoughts. Many times over the years I have had to make tough choices to maintain my balance in life. To create a happy and joyful life for myself ad my family. I have the ability to conduct my life the way I believe is right for me. No one else but me has this ability. I choose how and with whom I spend my time. The places I have chosen to work are all good or great companies. If the energy there changes and it I am no longer fulfilled I can move on.
On Sunday I went to work at my store in Howell. I am a cashier in Home Depot. As soon as the store opened I had customers. Some had large dollar bills with which to pay. I requested change from our bookkeeping and made change. As the morning progressed, I encountered several customer who made small purchases and paid with a $100 bill or a $50 bill. Not uncommon. One of those customers who made a small purchase and paid with a $100 bill I gave change to in the amount of $80 or so dollars, which was comprised of 1 $50 and 1 $20 and 1 $10, I thank him for shopping and he leaves. After many hours working and near the end of my shift my manager tells me that the customer called the store and stated that I gave him a "phony"(counterfeit) $50 bill. He further states that "he knew it was phony when I gave it to him. I tested it with my money tester and it is certainly phony." The store policy is Customers First. My manager questioned me about it, checked my register drawer, and then walked away. My shift ended and went home. The store manager assured me that I was not in any trouble at all but that the store policy was to please the customer and side with him. Still feeling very upset and concerned that I had been targeted I went home and tried to get it off my mind. I returned to work on Tuesday of this week and was placed at a register near the one I was at on Sunday. at around 10:30 am a customer comes to my register, I greet him, he has about $28 in items to purchase, hands me a $50 bill and says, "You gave this to me the other day, so now I am giving it back to you." My beliefs are confirmed. He is targeting me. There had been an arrest of a man in my county near this store who passed a counterfeit $50 to a taxi driver and was arrested for it.
This brings me back to my first statement. While I trust the managers word that I am not being accused of laundering counterfeit money, I am responsible for what happens at my register. I have security measures in place and take care to be accurate in my transactions. However, I no longer feel confident that this will not happen again with this customer. I have been un easy since his return on Tuesday and called out sick yesterday. So I am taking charge of my future. I have the ability to request a to be moved to another area in the store, or I can leave and find a new job, or I can just ignore all that has happened and continue on as usual. I no longer feel confident, I no longer feel secure. I have decided to resign. No one will be happy with my choice but I. Most will be upset that I am taking this stance. Experience within this retail industry has shown me what happens to cashiers who mishandle their money till. I could be fired if the store feels I am a risk. I do not want anyone to mar my outstanding customer service history nor will I allow it to unfold to see if this will happen. For me, I see that my spirit has been hurt not only by this customer but others.
I am the only one who is responsible for my happiness. You are the only one who is responsible for your happiness.
Peace
Suz
No comments:
Post a Comment